Explaining took more time than I thought
After going through several explanations about the software and training options, I realized that the process took longer than I initially expected. Having dealt with similar onboarding flows before, I was a bit weary repeating myself and clarifying details repeatedly to my team and myself. The explanations were thorough and clear in parts, which helped me understand the calling tools and database features better. However, the initial setup and sign-up process felt longer owing to the extensive details I needed to process. Despite that, the telephonic support was quite helpful when I had questions along the way and made things smoother. Invoicing and the payment process were straightforward, they matched what I was told, even if the whole thing required a decent chunk of my time. Overall, I'm positive about the software and the training but wish the early stages could be a bit quicker for veterans like me who’ve seen such platforms before.