While I appreciated the availability of training materials, I found that clarity was often lacking i

While I appreciated the availability of training materials, I found that clarity was often lacking i

While I appreciated the availability of training materials, I found that clarity was often lacking in how the steps were explained. The onboarding videos sometimes skipped important details which made me repeat sessions multiple times just to understand the basic workflow. There was also inconsistent terminology used between the software interface and the training guides, causing confusion about which buttons to click. Although the support line was reachable, the responses did not always clarify my doubts fully, so I had to figure out some issues by trial and error. The database setup instructions were the most unclear part; I found no straightforward explanation about how to customize fields or retrieve data efficiently. This left me spending unnecessary extra hours just trying to familiarize myself with the system. Though I gradually managed to get a baseline understanding, I wouldn’t call the explanations concise or user-friendly. Some simplification and attention to detail would have reduced the effort significantly. Despite these drawbacks, I did find the software functions reasonably logical once understood, but the initial learning curve felt steeper due to the way the training was conducted.