explaining stuff took some effort but mostly smooth

explaining stuff took some effort but mostly smooth

I found the telephonic support team quite patient with all my questions. It took a couple of calls to really get the hang of some of the details in the database and dialing tools setup. While most of their explanations were clear, a few terms seemed a bit technical on the first go. After that though, things clicked much better and I felt comfortable navigating the software. The onboarding flow itself felt well-designed, but the few moments of confusion during my initial calls just meant I had to put in slightly more effort to understand everything fully. Overall, the communication was good but it wasn’t completely effortless at the start.