Explaining onboarding to a friend: pretty straightforward with a few caveats
I found the training and onboarding process fairly easy to navigate. The training materials were clear and logically organized, so it was simple to locate what I needed at each stage. I got through the essential parts within a few days without much confusion, especially the sections covering the dialer and database features. However, I did notice that some of the advanced functions were a bit buried and required more digging than I expected. Also, updates to the software were automatic and didn’t interrupt my progress, but I think a heads-up about what changed would have helped. Support was ready to assist by phone, which made me comfortable reaching out when stuck. Overall, the onboarding felt quite manageable, and if I were to explain it to a friend, I’d say it’s a good mix of straightforward guidance with a little room for patience on the more complex modules.