Explaining everything felt like a chore
I’ve gone through the sales and sign-up processes with WFHI, and honestly, it was a mixed bag. On one hand, some details were explained quite well, like the invoicing and payment steps, which were straightforward enough. But on the flip side, certain features of the software and training were not fully clarified before I committed. It left me guessing at times, which is frustrating when you want to get started quickly and efficiently. The sales talk seemed thorough initially, but some things felt glossed over, especially around ongoing technical support and the database functionality. I think if these aspects had been covered more clearly, the pre-purchase phase would have felt less weary. That said, the sign-up process itself did not throw up any major surprises. Overall, I’d describe the entire pre-purchase and sales interaction as sluggish and a bit tedious. Nothing was outright bad, but it definitely didn't feel polished or user-friendly. It’s a useful product in many ways, but the early communications left me mentally tired before I even got started.