3 out of 53 of 5Unverified experienceSupport and communication
Explained Well but With Some Gaps
The explanations I got from telephonic support during my first week were a mixed bag, to be honest. On one hand, certain steps like signing up and managing the database were outlined clearly enough for me to follow along without too much confusion. However, when it came to using the dialer and understanding the automatic updates, some details felt skimmed over or too technical without enough context. Despite this, I would consider using their support services again because the staff were patient and tried their best, but I hope for clearer communication in the future.