Explained nothing clearly, totally confusing to me
I tried using their telephonic support and training but I found the explanations very unclear. The support lacked clear instructions about how to set up the dialer and manage the database, which made me frustrated. I felt I was left to figure out important steps by myself. Every time I called for help, the details were vague or incomplete, which only added to my confusion. The onboarding process was poorly explained, so I could not really get going properly. Although the payment and sign-up steps were straightforward, that was the only part that worked well. I honestly would not recommend this if you want clear guidance and practical help. Honestly, if you asked me to sum up my experience, I would say it was like being given a complicated gadget with no manual. There was no proper way to understand or use the software properly from their support.