explained it to a friend, billing’s a bit meh
Honestly, the billing side of things was kind of confusing at first and I’ve had to explain it a bunch of times now. The labels on the invoices don’t always match what you see in your usage dashboard, which makes it harder to tell if you're being charged right. The payment process itself was okay, but I kept wondering if I’d missed some extra fees somewhere. They do send automatic updates about payments, but sometimes it’s not clear what specifically the charges are for. It also felt like the time entries didn’t quite sync correctly with the bill — at least that’s what it seemed when I was going through the invoices. On the plus side, the entire sign-up and invoicing flows were straightforward enough once I got used to the terms. But yeah, explaining it to others always ends with me saying, “They get your payments, it’s just a bit of a mess with labels and wording.” So, it works but could definitely be clearer in how it presents the financial details.