Explained in a manner I'd tell a friend was pretty clear
I have gone through the WFHI training and onboarding quite thoroughly now, and honestly, the clarity with which everything was explained was something I really appreciated. The step-by-step approach to show how the software and workflows operate felt methodical, ensuring even those less familiar with remote setups could catch on reasonably well. At times, I noticed some jargon was used, but it was never left unexplained, which helped maintain the pace without confusion. What left a positive impression was how the calling tools and dialer features were introduced - their functions weren't just listed but demonstrated in relation to typical daily tasks, which made it easier to visualize usage. The onboarding flow was smooth, especially the support in setting up the initial database. Despite some minor hiccups in the beginning with the automatic updates, the fact that they regularly release improvements feels reassuring. Overall, I would sum it up as a well-paced and clear training experience.