explained clearly but took some time
I found that the explanations throughout the support calls were very clear and easy to understand. What stood out was the patience in guiding me through the onboarding process step by step, which helped a lot. The only downside was that the whole clarification took a bit longer than I expected because some features needed more explanation. The calling tools and database were well covered and the updates procedures were also made clear during the calls. Invoicing details were straightforward once explained too. I felt well supported overall and appreciate how they didn’t rush anything, even if it added some time to the whole process. Clarity was maintained the whole time and that made the wait worthwhile.