Explain karne ka tariqa thoda confusing tha, patience laga
Mujhe pehle lagta tha ki sales aur pre-purchase process mein sab kuch clear hoga, lekin jo information mujhe mili, usme clarity ki kami thi. Jab maine questions pooche to explanations thode wavy the, jo mere doubts ko puri tarah se address nahi kar paye. Example ke liye, payment procedures aur sign-up steps ki detailing mujhe thodi confusing lagi, aur baar-baar clarify karwana pada. Lekin main ye zarur kahungi ki sales team ne ek effort dikhaya, aur woh patiently mere queries ko accept karte rahe jis wajah se frustration kam tha. Lekin overall, jitna effort lagaya mujhe samajhne mein, woh zyada tha mere liye. Mujhe lagta hai agar pehle se hi clear aur stepwise info di jaati toh bahut helpful hota. Training aur software ke baad billing process thoda smooth tha, par shuruaat mein clarity ki kami thi.