4 out of 54 of 5Verified purchaseSupport and communication
Experience was smooth, just thoda slow in places
Mujhe lag raha tha ki support aur communication itne smooth nahi honge, especially because training and software usage me kabhi-kabhi confusion hoti hai. Par jab main unki telephonic support se baat kar rahi thi, toh woh kaafi patient the aur clear answers dete the. Communication expected se better rahi, par kabhi kabhi response aane me thoda time lagta tha jo mujhe thoda frustrating laga. Sign-up aur invoicing process bhi generally theek tha, jahan tak main samajh paayi, koi major difficulty nahi aayi. Dialer aur database feature ko samajhne ke liye unki training sessions helpful the, bas thoda sa wait karna padta tha jab koi new update aata tha.