Experience thoda different nikla from jo expect kar rahi thi
Main soch rahi thi ke support thoda zyada responsive hoga, par mujhe waise laga ki clarity thodi kam thi jo pehle batayi gayi thi. Telephonic assistance toh mila, lekin response time expected se zyada lamba tha. Jab main unko apna issue batati toh kabhi kabhi lagta ke woh baat poori samajh nahi paaye. Training ki quality thik thi, par jab baat aati hai ongoing updates ki, woh thoda inconsistent lag rahe the. Dialing tools ya database features kaam karte rahe par kuch chhoti problems aati thi jo theek se handle nahi ho paayi. Payment process simple aur straight tha, woh ek acha point tha. Overall jo maine socha tha ki smooth aur efficient help milegi, woh mujhe partly mila par expectations puri tarah match nahi hui. Shayad main zyada expect kar rahi thi, par jis tarah se woh support diya, I felt usmein thoda gap tha.