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WFHI review

expected zyada smooth support, par usual hi mila

3 out of 53 of 5Verified customerSupport and communication

expected zyada smooth support, par usual hi mila

Mai toh soch rahi thi ki jab support se contact karungi toh jyada fast aur efficient madad milegi, but honestly wo itna acha nahi tha. Calls toh uthate hain, par har baar meri problem ka exact solution dena thoda mushkil hota tha unke liye. Mujhe laga tha ki wo jyada proactive honge aur har baar baat karne par same cheeze repeat nahi karwani padegi, par kuch alag nahi hua. Software update ke baad bhi issues the, aur support ne kaha ki thoda time lagega fix hone mein, which was thoda frustrating. Mujhe lagta hai ki agar thoda aur dostana attitude se aur jaldi problems solve hoti toh accha rehta. Dialer aur database features ke upgrade se kuch navigation aasaan hua, par daily issues ki wajah se mera pura kaam smoothly nahi chala. Mujhe abhi bhi doubts hain ki agar next baar bhi ye service waise hi chalegi, ya improve hogi. Overall itna expect nahi tha par chalta hai abhi ke liye.

Sumitra ShanbhagUttarakhand, IndiaExperience: Published:
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