expected zyada clear guidance, but got less
Jab main sales aur pre-purchase information le raha tha, to mujhe laga ki process zyada clear aur confident banega mera, par waisa nahi hua jaise socha tha. Mujhe laga ki documentation aur explanations simple aur detailed hongi, jo mere doubts ko theek se address karengi, lekin jab maine software use karna start kiya, to kaafi cheezein unclear rahi. Sign-up thik tha, par billing aur invoicing section mein thodi confusion bani rahi. Maine socha tha ki support zyada proactive aur prompt hoga, par kai baar mujhe dher laga reply ya solution milne mein. Training bhi expected jitni straight-forward nahi thi, aur jisse mujhe lag raha tha ki main jaldi se software samajh jaunga, uske bajay mujhe zyada time laga. Overall, mujhe laga ki jo confidence mila tha pre-purchase mein, wo software use karne ke time zyada support nahi kar paya, jise thoda better banaya ja sakta tha.