Expected to take ages but it was surprisingly smooth
I braced myself for a slow start because I've dealt with onboarding systems that drag on and hold your hand forever. But this one surprised me. From the moment I signed up, the training materials started making sense fairly quickly, and I was able to get through tutorials faster than expected. Normally, it takes me almost a week to feel comfortable with new software, but here I was already using the calling tool efficiently within two days. Still, I did notice that some basics were a bit rushed or missing, like detailed guidance on how the dialer works over a week of use. I had to figure out a couple of database features on my own, which would have been easier with a bit more explanation earlier in the process. Comparing to other things I've tried, the onboarding was definitely shorter and less frustrating than I had feared, but a few extra pointers on day one would have been great to avoid having to look around for answers later on.