Expected to get going quicker but it’s been a mixed bag
When I started with the training and onboarding, I honestly expected to be up and running a bit faster. The training modules themselves were quite comprehensive and the content seemed like it would prepare me well. However, the onboarding steps took longer than I anticipated, especially because I ran into some confusion with the database setup and the dialer tools. It wasn’t entirely smooth, and I had to pause multiple times to retake some sections or ask support questions. On the positive side, the telephonic support was patient and I eventually understood how automatic updates would work without disturbing ongoing calls. The sign-up and payment process was clear and straightforward, which helped reduce some stress. I’m still not entirely sure if I’ll be fully comfortable managing the software regularly, but I’m hopeful with more practice. Overall it's a balance — some things quicker than expected, others slower, but I appreciate how info-packed the training was despite the delays.