Expected to figure out a lot myself, which I ended up doing
I went into the training and onboarding expecting a guided process but soon realized I would need to discover quite a bit on my own. The initial materials and live sessions gave a decent overview but left space for self-exploration. Setting up the dialer and integrating it with the database felt intuitive after some trial and error. The automatic updates were handled quietly in the background, so I didn’t have to interrupt my work to do anything manually. Although the support line was available, I rarely found immediate need to reach out because the training gave me enough to experiment with the system confidently. The payment and sign-up steps were clear and efficient, no complicated hurdles there. Overall, I was a bit surprised by how much setup depended on personal initiative but it’s worked out well because the software is flexible and responsive. I appreciate that I got comfortable using all features without over-reliance on initial instructions. The training wasn’t overwhelming, just enough to get a good start before I dug deeper myself. So if you like learning by doing, this setup fits pretty well.