Expected thorough training but found it lacking instead
When I signed up for the training and onboarding, I was expecting a detailed and comprehensive walkthrough of the software features and workflow tools to help me get started efficiently. Unfortunately, once the sessions began, I found that the content didn't quite match my expectations. The training felt rushed and sometimes too generic without focusing enough on practical use cases relevant to my setup. Key elements like the dialer use and managing the database were glossed over, leaving me confused about how to best integrate these into my daily routine. The software itself works well in theory but onboarding was haphazard, with updates arriving that weren’t always clearly explained, adding to the frustration. Support was available but their answers didn’t always clarify things. I had hoped for smoother, more hands-on guidance to gain confidence in using everything properly. Instead, it felt like I was left to figure out a lot on my own despite the promises that were made pre-signup.