Expected thoda zyada clear explanations, but delivery mixed tha
Jab main pehli baar WFHI ka support consult kar rahi thi, mujhe laga tha ki sab kuch bahut straightforward samjhaya jayega during onboarding, especially regarding software use aur dialer settings. Par kuch points detailed clear the, jaise ki database feature ka setup aur automatic updates ka process, woh acche se explain kiye gaye the, jisse mujhe laga ki kaafi madad milegi aage chalke. Lekin dusri taraf, kuch cheezein jaise ki telephonic support se baat karte waqt kaafi confusion hua ki issue exactly kaise resolve hoga. Kabhi kabhi mera sawal repeat karne ko bola jata, aur kuch terminologies mujhe itni samajh mein nahi aayi. Invoice aur payment ka jo sequence tha, usme bhi thodi clarity ki kami mehsoos hui aur mujhe lagta hai yeh part better structure mein ho sakta tha. Overall training session bhi comprehensive tha, par thoda overwhelming tha jab sare tools same time samjhana pade. Isliye main yeh kah sakti hoon ki support ki taraf se kuch cheezein achhi thi, kuch improvement ki jagah hai, toh mera experience dono taraf se balanced raha.