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WFHI review

expected support tha but reality kuch alag

2 out of 52 of 5Verified customerSupport and communication

expected support tha but reality kuch alag

Mai soch raha tha ki support steps clear aur logical honge par sach kahun toh mujhe aise laga ki wo sequence mujhe confuse kar gaya. Pehle mujhe laga ki jo mujhe samajh aya use turant implement karenge par asli process different thi. Mujhe baar baar apni problem explain karni padti aur har baar alag department mein transfer hota. Ye pura experience fairly frustrating tha kyunki mulakat ke dauran clear guidelines kam thi aur mujhe laga ki time barbad ho raha hai. Ek step se dusre step pe transition smoothly nahi hua, jiski wajah se mujhe aur zyada queries karni padti. Automatic updates ya training jo available thi wo bhi ekdum align nahi thi support process ke sath. Agar thoda or intuitive order hota toh zyada behtar hota. Kuch calls mein useful solutions mile the par overall jo maine plan socha tha uska match nahi hua. Ye chhoti chhoti baatein agar improve ho jaaye toh main definitely zyada khush hota. Par abhi ke liye mujhe lagta hai ki support ki journey expected se thodi different thi.

Nikhil DubeyMeghalaya, IndiaExperience: Published:
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