Expected structured training but needed more self-study
I found the onboarding process to be generally helpful, though it involved more figuring things out on my own than I anticipated. The initial training was well-organized and covered core software features like the call dialer and database management adequately. However, when it came to applying these tools to specific workflow scenarios, I had to spend quite a bit of time exploring and troubleshooting independently. I expected maybe more guided sessions, but that wasn’t really the case. The sign-up and invoicing process was smooth and straightforward, so that part was fine. The automatic updates were a nice touch, keeping the system current without extra effort. Overall, I am reasonably happy with what I got from the training, though it required more individual effort than I first thought. Still, I’m optimistic that this approach will make me more confident using the software in the long run.