Expected straightforward setup but found some quirks in workflow
Hey, I was expecting the onboarding and sales process with WFHI to be pretty smooth based on what I’d read before signing up. And in some ways, it kinda was. The signup and invoicing went about as I thought they would, which was nice. But the software itself? I found some stuff a bit tricky, especially when working with the calling tools and dialer—sometimes they didn’t sync with the database the way I’d hoped. The automatic updates happened quietly over the week, but I wasn’t always sure what changed or if it affected my work. Support was okay, though not instantly available. So in sum, while the training and sales info gave me a decent idea of what to expect, the actual practical use had some surprises that I hadn’t quite prepared for. It wasn’t all bad though; some parts worked well and I’m still getting the hang of the rest.