Expected straightforward help and I got just that
I honestly wasn’t sure how much support I’d need before buying since I was somewhat familiar with remote workflow tools. But the sales and pre-purchase conversations were impressively clear and to the point. The person I spoke to answered all my questions patiently without any pushy sales tactics. I got a full overview of the software and around the training options, which matched well with what they promised. Even now, I feel like if I need more help next time, it’ll be easy to get that without hassle. So the whole experience was smooth and relaxed, exactly what I expected and hoped for going in. Definitely a positive impression that I can see lasting for future inquiries too.