Expected straightforward billing but ended up puzzling myself
When I first saw the billing and payment process described, I expected it to be straightforward and clearly laid out, considering that WFHI offers software and training services. However, much of the invoicing details required me to figure things out on my own, especially around how recurring payments work versus one-time fees. While the sign-up was simple, understanding the payment cycle took more time than anticipated, partly because the automatic updates sometimes changed billing notifications without much explanation. I also noticed telephonic support was helpful when I asked about this, but I shouldn't have had to call them repeatedly to get clarity. Overall, the billing and payment system functioned as needed, but I expected a more transparent and guided approach right from the start, which would have saved me from doing so much troubleshooting by myself.