Expected something more polished, got a bit clunky
I had high hopes based on what I used before, which was simpler but quite reliable. Signing up felt straightforward enough, but the transition after that was less smooth. I remember trying to use the dialer for calls, and whereas before it was more intuitive, here it felt cluttered and I'd often struggle to find the right actions quickly. Apart from that, integrating my existing database was acceptable, though not as quick or seamless as I'd wished. There's one part I have to admit was decent: the telephonic support, which answered my queries within a reasonable time. However, all things considered, it didn’t compare well with my previous experiences in terms of everyday usability. It's as if the software aims to be comprehensive but ends up sacrificing clarity and ease in the process. Maybe with more updates this could improve, but right now, I feel it falls short for what I was expecting based on my past use cases.