Expected something different, felt disappointed by the mismatch
I went into this expecting a clear, straightforward offer with simple steps and direct answers about the software and training. I was hoping the sales process would clarify exactly what I could expect upon signing up and what features I'd actually be able to use right away. Instead, the information I got was vague and left me unsure if the setup would really suit my needs. The presentation seemed to highlight ideal conditions without giving a realistic sense of any limitations. When I attempted to sign up, it felt like the reality didn’t match the initial promises. The onboarding flow did not proceed as smoothly as suggested, and the calling tools felt less intuitive than I'd anticipated. The telephonic support wasn’t as responsive as expected either, adding to my frustration. I realize now that the materials given before purchase were more promotional than explanatory. It left me regretting that I had not done more due diligence beyond what sales had told me. Simply put, what I expected and what I got did not line up well at all.