Expected some waiting but was pleasantly surprised
Initially, I braced myself for lots of repetitive setup and waiting based on previous experiences with remote workflow software. However, with WFHI, I found the dialer and calling tools to be quite responsive and fast, with minimal lag or queue. It required only a couple of attempts to get my database synced properly after automatic updates, which was quicker than I had anticipated. Most features loaded promptly, so I didn't face the common delays that usually slow down my workdays. Onboarding and training were thorough, which helped reduce time spent troubleshooting, and the telephonic support, when called upon, was efficient and clear. Payment and invoice management were also straightforward without unnecessary waiting times. Overall, the software performed better than expected in terms of speed and reducing idle waiting periods, although there was still a modest adjustment period to familiarize myself with all the features fully.