Expected some waiting but the process was fairly smooth
I anticipated the sales process might demand some back-and-forth and a bit of waiting, and that pretty much happened. They did repeat certain points during calls, which at first felt a bit time-consuming, but I can see why they wanted to ensure I understood their service clearly. The wait times on getting answers were not too long, though there was a moment where I thought they might have been slower than necessary. On the plus side, the representatives were patient and willing to answer questions without rushing me, which helped ease my slight frustration with the delays. Overall, while I expected a more immediate response or less repetition, the balance of clarity and thoroughness made it worthwhile. I ended up feeling that the process was reasonable for what I was signing up for, and any waiting was understandable given the detailed explanations provided. So, while I had some mixed feelings about the timing, the overall experience met my expectations reasonably well.