Expected some wait but support was mostly efficient
I didn’t expect immediate responses from the support team, knowing that any tech-related queries often require some waiting time. In reality, my experience with WFHI’s support involved a few moments of waiting, but that was mostly brief and understandable. There was some repetition in explaining the database synchronization process, which could have been cut shorter, but it didn’t feel frustrating just yet. They kept the communication clear and polite, which met my expectations fairly well. Compared to what I had imagined, the wait times and repeated clarifications were a bit more than I hoped, but overall the support was friendly and got the job done in the end. This is why I rate it positively with a slight reservation, mostly regarding some minor inefficiencies in the communication style.