Expected some hiccups but handled much better than I thought
Honestly, I wasn’t expecting the system to be flawless at first—you know software can always have little glitches, so I braced myself. When I faced an issue with the dialer connectivity, I called support expecting a long back and forth. But surprisingly, they were very patient and walked me through several steps without rushing me. It didn’t immediately fix the problem, but their persistence and clear communication really stood out. I thought I’d be stuck troubleshooting for hours, but instead, I actually felt helped throughout. By the end, the problem was resolved better than I anticipated, and now I feel more confident even if something else goes wrong. So, my support expectations were low but the actual experience was way above that, which has made me trust the team more than before.