expected some help but no luck
I honestly thought the training and onboarding would be straightforward and easy to follow but it was not at all. I was trying to find simple guides and videos that would help me get started with the software but the navigation was confusing and I couldn’t locate the sections quickly. Everything felt cluttered and I ended up wasting time clicking around without much clarity. Also, the onboarding instructions jumped between topics so I couldn’t understand the right order to do things. I expected more step-by-step support but mostly got generic info. It seemed like they assumed I already knew some technical stuff which was not true. I tried calling the support line but the response was slow and sometimes the instructions didn’t match what I was seeing on screen. This really frustrated me because I wanted to get up and running fast and actually use the calling tools and database feature, but couldn’t properly orient myself. Hopefully they improve their training materials because right now it’s not that useful for newbies and that was a big disappointment for me.