Expected some guidance but ended up figuring out most on my own
When I decided to purchase the WFHI software, I anticipated a guided introduction to all its features, expecting most steps to be clearly laid out. However, the reality was different in a positive way; while the initial sign-up and payment process was well-explained, the finer details of using the calling tools and database demanded that I explore and experiment on my own. Training modules provide a good foundation, but I found myself often referring back to the software interface to understand flow and operation. Despite this, the onboarding was accommodating enough to not feel overwhelming. I didn’t experience issues with invoicing or payments since those steps were straightforward. The software updates automatically, so there was no need to worry about manual installations or interruptions. Although I wished for a little more hand-holding, I appreciated the flexibility to learn and get comfortable at my own pace, which strongly suited my style.