expected some good parts, found a mix

expected some good parts, found a mix

Honestly, I thought the training and onboarding would be a lot more streamlined considering what they advertised. Some parts did match up, like the initial steps where signing up and accessing the software was pretty smooth and intuitive. However, once I moved on to the actual training modules, it wasn't always clear how some features worked, especially the database integration and the calling tools. The pace felt uneven, sometimes too fast, sometimes stuck on basics. Still, the automatic updates and help docs on the dashboard were a plus, and telephonic support tried to help but took quite some time to get back to me. So, overall, it met my expectations only partially and left me kind of on the fence.