Expected some features missing from the sales pitch
Hey, I checked out the software after hearing about it from a friend but honestly, the sales and pre-purchase info felt like it was missing a few things that actually matter to me. They talked a lot about onboarding and support, which sounded great, but I didn’t realize until after signing up that the database wasn’t as customizable as I hoped. Also, the calling tools seemed to have some limitations that weren’t clear upfront. Payment process and invoicing were smooth, so no issues there. I wish the initial info gave a better idea of what to expect from the software on a daily basis. It’s not bad overall, just a mixed bag because some features seemed hyped but turned out to be less flexible in real use. If it had been clearer before buying, I might have set my expectations differently or looked into alternatives.