expected some confusion but got way more clarity than i thought
Honestly I wasn't sure how much I would get out of the training and onboarding but I gotta say it worked well for me. The tutorials explained things clearly and I felt like I could handle using the dialer and calling tools myself by the end. I did expect to ask for help again, but so far the way they structured the onboarding made it easier to pick stuff up without feeling stuck or confused. The automatic updates usually happen in the background so I didn't notice much disruption while working. The software's database feature was also pretty straightforward, no surprises there. Signup was quick and invoices came through on time, which saved me some headache. Support has been around when needed but I haven't had to call them a lot because the training set me up pretty well. So yeah, it's looking like I'll only need help occasionally next time, which is great because I prefer figuring things out myself. Overall I'm happy with how my expectations matched what I got and feeling ready to keep using this on my own with maybe just a question or two now and then.