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WFHI review

expected some clearer labels, but mostly it was fine

4 out of 54 of 5Verified customerSupport and communication

expected some clearer labels, but mostly it was fine

So I went in expecting some intuitive wording since a lot depends on how 'clickable' these options feel, but honestly it was a bit of a mixed bag. Most of the labels made sense and felt straightforward which really helped when setting up the dialer and checking the database. However, a couple of buttons had me second guessing what exactly they’d do next. It didn’t actually cause any serious problem though since the pop-up explanations helped clear things up. Overall, communication through the UI was good enough, and the support team’s quick telephonic advice made the flow smoother when I got stuck in the onboarding. I’d say the software met most of what I hoped for in terms of clarity, but a little polish on the wording would perfect it. The invoicing and automatic updates were seamless and didn’t add any confusion. I was pleased to find things mostly as expected, just a couple of places where clarity lagged.

Uma BhagatJammu and Kashmir, IndiaExperience: Published:
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