Expected smoother training, ended with long waits and repeats
When I first enrolled in the training and onboarding program, I anticipated a structured and efficient introduction to the software. However, the sessions involved a lot of repetition that seemed unnecessary, which made progress slow and dull. I had to wait between modules longer than expected, which disrupted my learning momentum. The dialer tools were introduced at a slow pace, and sometimes during the onboarding calls, the support staff repeated instructions that I felt could have been summarized once instead of multiple times. The continuous waiting and looping made me question the overall effectiveness of the process. Despite the warm manner of the trainers, it didn't fully compensate for the delays. Sign-up and payment went fine without complication, but the time taken for proper training was much more than I had expected when compared to initial promises. Sadly, this made me doubt whether it was worth committing more time to the software without significant improvements.