Expected smoother training but got quite technical explanations
When I signed up, I expected a more straightforward training experience based on what I'd heard from other platforms. I thought the onboarding would be more guided with simple demos and easy-to-follow tutorials. However, the actual training sessions leaned heavily on technical jargon and assumed prior knowledge, which made the whole process a bit challenging for me initially. I was hoping for explanations that connect more directly to daily workflow scenarios, but instead it felt like the focus was more on explaining software architecture and features without enough practical examples. On the positive side, the support team was available to clarify questions, and I did manage to get through the material in the end. The calling tools and database were useful once I understood them, but I wasn't thrilled with the pace or clarity from the start. Overall, I’m somewhat satisfied because the software does support remote workflows well. Still, my expectation of simpler, clearer training contrast with what was delivered, making it a mixed experience for me.