Expected smoother training based on my past apps
The onboarding and training offered by WFHI surprised me in a few ways compared to other platforms I’ve tried. The training was thorough in covering the software basics, but unlike the ones I used earlier, it didn’t walk me through some critical calling tool workflows as clearly as I wanted. This made me feel a bit lost during the start since I rely heavily on a good tutorial for dialing and database management. On the positive side, the software updated automatically without any trouble and the sign-up and payment process were straightforward, which thankfully reduced some hassle. Still, overall the training felt a bit less polished and user-focused than my previous experiences, which is why I’m a bit disappointed. I was hoping for a more seamless onboarding, but it turned out to be more of a mixed bag than I expected.