I had used other software before WFHI and was a bit hopeful that signing up and training would be sm

I had used other software before WFHI and was a bit hopeful that signing up and training would be sm

I had used other software before WFHI and was a bit hopeful that signing up and training would be smoother this time. However, the pre-purchase experience here contrasted with those expectations. For example, when I first signed up, the invoicing process felt somewhat tangled compared to other platforms; I wasn't sure when exactly I would get the invoice or how often payments would be requested. The sales communication also felt vague about what the training would entail. I recall one particular call that made me realize the order of setup steps needed to be clearer, but details were lacking. On the positive side, once I had access, the database feature and calling tools seemed fairly up to par with what I’d seen elsewhere. Despite this, I kept feeling that the initial sales and sign-up interaction didn’t quite match the ease I expected from prior tools. It left me a bit uncertain about how the rest of the process would unfold, though I did manage to get started eventually.