Expected smoother setup, got some bugs to handle
I went in assuming the training and onboarding would seamlessly guide me through setting up the dialer and the database features. The good part was the initial sign-up and payment process which went fine, and I got my invoices quickly. However, when trying to use the calling tools, several glitches popped up and I expected the instructions to cover these better. The training didn’t prepare me enough for errors like dropped calls or database syncing issues. I had to reach support a few times, and while they helped, I was expecting a bit more integration with troubleshooting directly in the training platform itself. Overall, I think the system wants to be very user-friendly but fails a bit when things go wrong. So, it’s a mix — onboarding promises a smooth experience but reality includes a few hurdles. I’ll keep using it, hoping ongoing training improves or updates fix these bugs timely.