Expected smoother process, got patchy results
I had used other remote workflow software before signing up with WFHI, so I had some expectations about how the sales and pre-purchase process would go. I was hopeful that this would be more straightforward and clear, but unfortunately, it ended up feeling a bit disorganized in places. The sign-up was okay but I found the invoicing process confusing compared to my previous experience. Also, the pre-purchase communication lacked some clarity about the software tools and features, which left me uncertain for a while. I will say that the automatic updates seemed consistent and that was a positive, but overall this experience didn’t meet the smoothness I had predicted. I think for anyone coming from other similar platforms, this could feel underwhelming or slower than expected.