3 out of 53 of 5Verified purchaseTraining and onboarding
Expected smoother onboarding, got partial clarity and some gaps
Initially, I thought the training and onboarding would align closely with the promises made during sales, but my experience was a bit mixed. The modules themselves covered the basics as expected, and I found the dialer and database feature quite intuitive. However, some parts of the onboarding felt rushed, especially when it came to integrating the automatic updates with existing workflows. The telephonic support was helpful but somewhat inconsistent in explaining those tricky updates. Comparing it all, the training did meet some expectations by introducing me to core functions, but it left me wishing for more depth on technical nuances. So, while the overall flow was decent, it didn’t fully match what I had anticipated upfront.