Expected smoother onboarding but it had its ups and downs
I was hoping for a seamless training experience, but honestly, it was a mixed bag for me. The initial onboarding was pretty clear, and the first few training sessions gave me a decent grasp of the software and dialer tools. However, when I hit a snag with the database integration, things got a bit confusing, and the instructions weren't as detailed as I expected. Support was helpful on the phone, though it took a bit longer than I hoped to get through. Still, I appreciate that they responded and tried to walk me through the issues. All in all, I think the training worked, but it could be more user-friendly when problems arise.