3 out of 53 of 5Verified purchaseSupport and communication
Expected smoother guidance but had a balanced mix of help and hiccups
Initially, I thought support and communication would be a more linear process. I expected the instructions to come step-by-step in a logical order that would guide me serenely through the software onboarding. However, the actual steps sometimes felt a little jumbled. For instance, the telephonic support was quick but occasionally seemed to skip over parts I needed assistance with. That said, the database feature and dialer did work well once I figured things out, and the priority assistance responded promptly. Overall, the process neither impressed nor frustrated me completely; it was a mixed bag, matching some of my expectations but missing a smoother flow.