3 out of 53 of 5Unverified experienceSales and pre-purchase
Expected smoother flow, but got mixed impressions
Before signing up, I thought the whole buying and onboarding process would be seamless and intuitive, given the marketing materials. In reality, while some parts were as expected, like the payment steps being straightforward, other parts like account setup and training felt a bit rushed and not as user-friendly as I had imagined. I guess I expected fewer hurdles and more guided support, but there were moments where I had to figure things out on my own. I’m still unsure how much the early missteps will impact long term user experience, but as it stands, the service does partially match what I had in mind.