Expected smoother day to day but mostly faced issues
Honestly, I went in expecting the software to handle everyday tasks reliably after the initial setup, but that wasn't my experience. Although signing up and handling payment were manageable, once I started using the dialer and database features daily, numerous glitches popped up. Calls would drop unexpectedly, and syncing with the database was sometimes slow or incomplete. This made managing workflows harder than I had anticipated. The training was adequate at first, but when problems occurred, it didn't prepare me enough for fixing those errors myself. Despite contacting support, resolutions were often delayed, which impacted my routine negatively. I hoped for a more consistent performance given the sales promise, but I found myself frequently troubleshooting basic tasks. Given what I expected versus what occurred, I can't say that this software lived up to the claims for reliable daily use in my case.