Expected smoother access but faced some repeated logins
When I signed up for WFHI's software, I expected a fairly straightforward process to get immediate access. Instead, I encountered several occasions where I had to log in repeatedly due to session timeouts or unexpected logouts. It felt like a waiting game at times, especially during peak hours when accessing the dialer for calls. While the database and calling interface are quite robust once connected, the initial experience was marred by these interruptions. I hoped you would have optimized the backend for quicker and less repetitive access, as this slowed down my workflow initially. Nonetheless, after these early issues, performance became more stable over the days I used it.