2 out of 52 of 5Verified customerSupport and communication
expected smooth support but got stuck in loops
Honestly, I expected the support to be a lot quicker and more straightforward. Instead, I found myself repeating the same information multiple times to different agents. It felt like no one was really following up properly, and sometimes I was just put on hold endlessly which was frustrating during busy working hours. I thought the whole point would be a quick resolution, but it often felt like I was running in circles. The documentation was decent, at least, but when I needed specific help on the phone, the delay and repetition really slowed me down. I was hoping for a much smoother experience than what I actually got here.